Order Unlimited

Technical Specifications

Standard Plan Features

Unlimited data (at reduced speeds if you use all of your high-speed data allotment), Unlimited Music and Video with over 50 services available on your device without using your high-speed data *(2GB plan excepted), Voice over LTE, WiFi calling, Tethering/Hotspot - view a list of services

Maximum Speed

300 mbit/s (on supported devices; gigabit LTE is on the way!)

Average Speed

Nationwide average 23.17mbit/s nationwide based on Ookla Speed Tests (as of Q2-2017). Actual speeds may vary according to location, indoors/outdoors, velocity, signal strength, localized events & your device.


LTE Bands 2 (1900 MHz), 4 (1700 MHz) 12 (700 MHz A block), 71 (600 MHz) in extended-range LTE coverage areas (on compatible devices).


Combined coverage on all bands of 322 million people nationwide, 224 million people (and counting) covered with Band 12 (April 2017)


BYOD (Bring your own device)To activate, call us from any working phone, then simply insert your Hayai SIM card in to your phone and turn it on. Services are usually activated within 30 minutes (8am-8pm ET). If you need assistance choosing a phone to purchase, we can help you pick the best phone to suit you and your budget, even if you don't buy it from us. Contact us for more information).


"Month" is defined as 30 Days; subscriptions will auto-renew using payment information kept by our payment processor.

Billing Terms

Prepaid. Plan upgrades performed mid-cycle will be pro-rated from the date of change to the following billing cycle, plan downgrades will only be effected at the beginning of the next billing cycle.

One-time activation fee
(including SIM card & shipping)

$29.95 (waived with a 12-month commitment or if activating 25 lines or more).

Overages/Tethering & Fair Usage Policy

Limited plans: Usage & tethering up to high-speed data allotment, 128kbit/s once exhausted.
Unlimited plans: The top 3% of customers who use more than 50 GB of data in a billing cycle (not including select music & video services) may experience QoS de-prioritization (as compared to other customers) until the next billing cycle, resulting in minor speed reductions during periods when competing network demands and/or localized congestion occurs (this does *not* mean speeds are throttled to 128k until the next billing cycle, it is time, location & resource based network management). Tethering allowance (i.e. using your phone as a hotspot or modem) on unlimited plans is up to 14GB, thereafter speeds may be reduced to 2G (128k) unlimited at 3G speeds.

Contract Terms & Early Termination Fee

Month to Month contract with minimum 14 days notice required to terminate. No refunds if account or line is terminated or ported during the bill cycle.

Unlike our competitors, Hayai doesn't hide behind promotional deals that are only good for a few months before you're locked in to a long-term contract paying twice what you signed up for, and all taxes and fees are averaged out across the nation and included in all of Hayai's advertised prices - so even though we itemize everything on your bill, there's no surprises about what you'll be paying. Simple for you, simple for us.